Returns & Exchanges

At SPIKE, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate a Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing